Funeral home reviews Rochester

Customer Reviews

We want every family we serve and every guest we welcome into our funeral home be served to their complete satisfaction.

With that in mind, we love to hear about the experiences that people have with our funeral home. We’ve shared some of this feedback below.

Have we helped you? If you’ve ever read a review, you know how helpful they can be. Help others by sharing your experience and leave your own review below.

Recent Reviews

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The funeral arrangements were made for my husband several years ago with the pre-paid plan. Even though it was several years ago your staff was very pleasant, knowledgeable, kind, understanding and thoughtful when making the final decisions and arrangements. Chris was very helpful during the discussion and follow up. 
~ Martha   M. - 10/13/2020

Very satisfied. Both my parents passed away in the last 10 months. Having never had to work through the process of funeral arrangements, I found New Comer's help indispensable. Friendly, professional, & caring. 
~ Deborah   G. - 10/12/2020

Completely satisfied! Kate Lindsay was caring, comforting, concerned, had expertise and Eileen in the office was detail-oriented and knowledgeable. 
~ Linda   M. - 10/8/2020

Mark McNelis was not only helpful but his demeanor was professional and very kind.  
~ Irene   R. - 10/5/2020

Keep doing what you are doing. You did a great job! All of you were wonderful.
~ Kelli   B. - 10/1/2020

Mark McNelis made the whole process real easy. I will certainly recommend New Comer to friends and relatives.
~ David   S. - 9/28/2020

Kate Lindsay, my director, was excellent. I could not have felt better served in any way! All the people we encountered were great. No improvement needed.
~ Anne   M. - 9/23/2020

I was so pleased with your funeral home. You made me feel like family.
~ Karen   F. - 9/19/2020

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